Terms and Conditions

We are mindful of the changeable nature of current Government restrictions due to COVID 19. We are currently monitoring the situation and should restrictions impact on your booking we will offer an alternative pumpkin collection service or transfer your booking to the following pumpkin picking season or offer a credit voucher. Please follow our Facebook page @Powellsfarmwales and check there for updates relating to bookings.

Please read the information below and visit our website to read our Frequently Asked Questions for important information before you visit the farm.

BEFORE BOOKING: 
Please note this ticket is for a one hour pumpkin picking slot for one COVID 19 compliant group only, travelling in the same vehicle up to a maximum of 5 people. You must maintain social distancing whilst at Powell's Farm Wales, this includes from Powell's Farm Wales staff.  The cost of the ticket covers admission to the farm only, and then you pay for  the pumpkins that you pick and any extras you choose.  Car parking is free. 

WORKING FARM
We are a working farm and therefore there are several hazards in the area which could cause trips, slips and injury if care is not taken.  Please wear appropriate footwear and clothing. We want everyone to enjoy meeting the animals but please do not allow children to put their hands in their pens or feed them as they could bite.  Hand wipes will be available to clean childrens hands immediately after viewing the animals to avoid illnesses which can be transferred to humans from animals.  There are also some prickly weeds in the pumpkin patch please take care not to get stung. There is a brook which runs through the farm and you are welcome to have a little splash in it taking great care.  Children must be supervised by an adult at all times whilst on the farm.  

IN THE PUMPKIN PATCH:
All customers will be asked to sanitise their hands before entering the pumpkin patch. Please only touch the pumpkins you intend to purchase. 
For Health and Safety, due to the steepness of the patch you are asked to leave your wheelbarrow on the perimeter of the pumpkin patch. 

AFTER PICKING:
Each pumpkin picking session will last up to 1 hour but once you have chosen your pumpkins you can leave the pumpkin patch by following the one-way system and make your way back to the spooky barn.    There will be plenty of photo opportunities along the way. 

If you want to walk up to the GIANT PUMPKIN LETTERS we recommend that you leave your wheelbarrows just outside of the pumpkin patch.  Please take care when walking across the field. It may be wet and slippery if wet. 

A hand sanitiser station will be available to you to sanitise your hands before getting back into your car.
We strongly advise that no pumpkins are eaten until you have been able to wash them at home.
Dogs are not allowed except assistance dogs. 

Payment will be taken in the Spooky barn via cash or card.  Light refreshments will be available too. 

There is an easy access toilet with baby changing facilities for emergency use. 

REFUND POLICY
Pre-booked admission tickets are non-refundable and are valid for the session they have been booked for only. If you let us know you are not able to attend your pre-booked session two weeks in advance of the session, we can try and transfer your booking to an alternative session subject to availability.

Please email enquiries@powellsfarmwales.co.uk two weeks BEFORE your pre-booked session with your booking reference, reason for amendment and the date you'd like the booking moved to in order for us to process this. Please allow up to 48 hours for any ticket amendments to be actioned.

Declaration: 
o    I/We the Customer/s understand that we are visiting a working farm and taking part in this activity at our own risk. 
o    I/We accept that there are risks and hazards on the site and acknowledge that I/We are responsible for the supervision of any children in my/our care for the duration of the visit and will not go outside of the designated visitor area.
o    I/We accept that Powells Farm Wales will not accept any liability for any damage to or loss of property during our visit.
o    I/We accept that Powells Farm Wales will not accept any liability for injuries except in the case of injuries caused by negligence of Powells Farm Wales.
o    I/We confirm that if I/We are not the parents of minors in our group, I/We have the authority from the minor’s parents or guardians to participate in the activities at Powells Farm Wales.
o    I/We acknowledge that no smoking is permitted on the farm. 
o    I/We confirm that none of the party will visit the farm if they are showing any Covid 19 symptoms, live with someone who has Covid 19 symptoms, have been in contact with someone who has tested positive to covid 19 or should be isolation / quarantine.